Data Controller

Both Beth and Michelle are data controller's for their clients

Your Privacy Matters to Us

As independent Occupational Therapists, we are committed to safeguarding your personal information and ensuring transparency in how we handle your data.

The General Data Protection Regulation (GDPR) is concerned with the personal information about you that we collect, store, and share. This page details our GDPR policy. Both Beth and Michelle are registered with the Information Commissioner’s Office

Personal Information we will collect through our online Contact Form

Name
Email address (plus permission to send you an email)
Telephone/mobile number
Data submitted in the message box

Personal Information we will collect through our New Client Information form on Cliniko

Name
Date of Birth
Address
Telephone/mobile number
Email address
Medical History, details of medications and your GP Surgery name

How we will store your Personal Information

Electronic:

All personal details are held on our client system Cliniko. Session notes plus appointments, therapy agreements, new client information and any letters/reports are also held on Cliniko.

How we may Process/Share/Keep your Personal Information

Your situation, presenting difficulties or background may be discussed with a supervisor in line with the Health and Care Professions Council (HCPC) and Royal College of Occupational Therapists (RCOT) standards of practice and code of ethics and professional conduct, however your identity will remain anonymous. This is in order to assist you further and ensure the support you receive is of most benefit.
All personal data is considered confidential and will not be passed to any other third party other than where you express consent to disclosure, in an emergency to protect someone’s health and wellbeing, or to comply with law or to the courts for administration of justice.
Your details and clinical records are held for the duration of the therapeutic support and for 7 years post completion.
To ensure we provide the best possible therapeutic service, we must hold your data to comply with legal obligations including establishment and defence of legal rights, and the prevention of crime.

In line with GDPR terms, you have the following rights:

To be informed what information we hold
To see the information we hold about you
To rectify any inaccurate or incomplete personal information
To withdraw consent using your personal information

Our contact details:

Address: Available on request

Phone: 07889751674

Email: therapy@bethelleot.co.uk